Privacy Policy
Your privacy matters to us. This Privacy Policy explains how RealKey Tech may collect, use, protect and manage information when you visit our website, contact us, use our platforms or engage with our business solutions and services.
We aim to collect and use personal information responsibly, only for legitimate business, service, security and operational purposes, subject to applicable laws and regulations.
Who We Are
This website is operated by RealKey Tech.
Our website address is: https://realkeytech.com
RealKey Tech provides AI-powered platforms, business solutions, digital services, software-related solutions, digital marketing, social media solutions, business applications and professional services.
Information We May Collect
Depending on how you interact with RealKey Tech, we may collect different types of information.
Name, email address, telephone number, company name, job title and other information you voluntarily provide.
Information about your business, requirements, projects, services requested and business communications.
Browser type, device information, operating system, approximate location, IP address and website interaction data where collected through applicable technologies.
Information you provide when contacting us by email, forms, telephone, messaging platforms or other approved communication channels.
How We Use Your Information
We may use information we collect for legitimate business and service purposes, including:
- Responding to enquiries and customer requests.
- Providing requested services and business solutions.
- Preparing proposals, quotations and project information.
- Managing customer relationships and communications.
- Providing technical and customer support.
- Improving our website, services and user experience.
- Understanding service requirements and business needs.
- Managing subscriptions, accounts and transactions.
- Maintaining website and platform security.
- Detecting fraud, abuse, spam or unauthorized activity.
- Sending relevant business communications where permitted.
- Meeting applicable legal, regulatory and contractual obligations.
Forms & Customer Enquiries
When you submit information through a RealKey Tech contact form, enquiry form, assessment form or other website form, we may collect the information necessary to respond to your request.
We do not ask visitors to provide unnecessary sensitive personal information through ordinary website enquiry forms.
Comments & User-Generated Content
If commenting functionality is enabled on the website, information submitted through comments may be collected for moderation, spam prevention and website administration.
Depending on the technologies enabled on the website, technical information such as IP address and browser information may also be processed for security and spam detection.
Media Uploads
If the website allows visitors or customers to upload images or other media, please avoid uploading files containing unnecessary embedded metadata, including precise GPS information.
Uploaded media may contain metadata that could potentially reveal information about the file or its origin.
Cookies & Similar Technologies
RealKey Tech may use cookies and similar technologies to support website functionality, security, preferences, analytics and performance.
Essential Cookies
Certain cookies may be necessary for website functionality, authentication, security or other technical purposes.
Preference Cookies
Where applicable, cookies may remember preferences or settings to improve your experience.
Analytics
We may use analytics technologies to understand how visitors use our website, identify performance issues and improve website content and services.
Cookie availability and duration may vary depending on the technologies, plugins and services currently used on the website.
Embedded Content & Third-Party Services
Pages on our website may include embedded content or integrations from third-party providers, such as videos, maps, social media content, analytics, payment services, communication tools or other technologies.
Third-party services may process information according to their own privacy policies and terms. Their use of cookies, tracking technologies or other data-processing mechanisms may therefore be outside our direct control.
We recommend reviewing the privacy policies of third-party services when interacting with their content or platforms.
Who We May Share Information With
We may share or provide access to information where reasonably necessary to operate our business and deliver requested services.
- Technology and hosting providers.
- Website and software service providers.
- Analytics and security providers.
- Payment and transaction providers.
- Communication and customer-support providers.
- Professional advisers and service providers.
- Government authorities or regulators where legally required.
We do not intend to sell personal information simply because a visitor uses our website.
Accounts & Login Information
If RealKey Tech provides an account-based platform, certain information may be stored to manage authentication, account access, security, preferences and requested services.
Passwords and authentication credentials should be kept confidential by the account holder.
If a password reset function is available, technical information such as an IP address may be included in security or reset processes where appropriate.
How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, customer support, business administration, security and legal or contractual obligations.
Retention periods may vary depending on the type of information, the purpose of processing, the relationship with the customer and applicable legal requirements.
Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights regarding your personal information.
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Request information about how your data is processed.
- Object to or restrict certain processing where applicable.
- Withdraw consent where processing is based on consent.
We may need to retain certain information where required for legal, administrative, security or contractual reasons.
Data Security
RealKey Tech takes reasonable technical and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, software system, online transmission or storage environment can be guaranteed to be completely secure.
International Data Processing
Depending on the technologies, hosting providers, business partners and services used by RealKey Tech, information may be processed or stored in countries other than the country where you are located.
Where applicable, we take reasonable steps to ensure that international processing is handled in accordance with applicable privacy and data-protection requirements.
Children's Privacy
Our business services are intended primarily for businesses, professionals and organizations. We do not knowingly request unnecessary personal information from children through ordinary business enquiry forms.
Changes to This Privacy Policy
RealKey Tech may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with the applicable update date.
Questions About Your Privacy?
If you have questions about this Privacy Policy, want to make a privacy request or need clarification about how your information is handled, please contact RealKey Tech.
✉ no-reply@realkeytech.com